For many years now I have been going to see Dr. Russelo and I can honestly say I see this as being my dentist for many many years to come. It's about time I write this review to share that my experience has always been pleasant, efficient and problem free, and I now know this isn't always the case according to friends/colleagues at other dentist offices. But for my part, I can only report that I have been treated with absolute care by Kevin and his knowledgable staff, attentive hygienists, and the friendly/warm/entertaining people who work the front desk. My appointments ALWAYS have begun on time, and considering over the many years of going there, that in and of itself is very impressive. I will admit that I have never had any problem with my teeth, but this is also a good way to judge a dentist and his team. I do as they say, take their advices, and so far it has been much more than good. To be sure, Dr. Russelo has done very well to earn my trust, and I wanted to share this with all of you.
Reviewed on April 4th, 2015
I've been going to this dental office since the first dentist, Dr. Harris, started it. There's been a big change over in staff of course since Dr. Russelo took over. I've never had a problem except with one dentist and I don't believe she's there anymore. I just didn't get the feeling that she was all that knowledgeable. Anyway, it was minor and Dr. Russelo fixed it for nothing. I read through some of the comments on here and can't believe what some are saying about Dr. Russelo and the front desk people. I've never had a problem, been misdirected, they rarely hurt me. Even when I hadn't visited in over 2 years they just gave me a look and went to work...lol... They're great!!!!!
Reviewed on March 20th, 2015
I actually enjoy my appointment! The staff and environment make me feel truly pampered. Quality of the service is beyond reproach. I have recommended Dr Russelo to many friends.
Reviewed on February 14th, 2015
Don't be fooled by the friendly greeting and mannerism...this guy is a terrible dentist. Their work is poor...it's just that simple. Fillings frequently need replacing, that is if they don't fall apart on their own. I'm still considering a serious lawsuit due to damage they caused. Please, please be aware of front desk Mark and Hygienist Aalam Algh.
Reviewed on February 7th, 2015
Dr. Russelo is a great dentist and the clinic is so efficiently run! Great service, great dentist, really like my hygienist. Serves the community which is great, unlike many other dental clinics. I've been a patient for many years and I am very happy.
Reviewed on January 20th, 2015
CBC Documentary on marketplace finds about dentist with hidden camera. Survey 85% of Canadian they don't trust their dentist. I am with majority based on my experience with this dental office.
Reviewed on October 15th, 2014
Great dental clinic, always greeted with a smile, Dr. Russelo is awesome, my hygienist is equally as awesome. I am always seen on time and have been able to schedule appointments that fit my own schedule. Highly recommend.
Reviewed on August 12th, 2014
First visit. Super experience. Will make this my regular dental physician.
Reviewed on February 24th, 2014
This place is the best dental office ever. I love everyone, they are so friendly and accommodating.
Reviewed on February 7th, 2014
This dental office changed a lot under new management. The front desk they act like good cops and bad cops to handle customers accordingly. If you have a good insurance no problem for appointment however watch out you are targeted customer. Dr. Kevin Russello (Mr. Nice guy) the mastermind of all folds his hand stand at the corner pinpoint and orders his soldiers for targeted customers. Over all sneaky crook place.
Reviewed on September 17th, 2013
"Dentisrty for the Urban Lifestyle" except of course if you work..SIX MONTHS to try and get an appointment to get my teeth cleaned..receptionist became very frustrated both times when I was unable to leave work to fit the offices schedule..never again..not recommended..
Reviewed on August 13th, 2013
Dr Russelo and his practice were exceptional. Professional and kind. I would absolutely recommend!
Reviewed on July 23rd, 2013
Perfect place for HIV+ Gay community. I have known this place for long time. I love it. Thank you
Reviewed on July 21st, 2013
I have known this dental office for over 10 years. At the beginning they are very nice and help full. Things change when I refuse to see them every three month as I am advised by Dr.Kevin. My last two visit was my worst nightmare that I will never forget the rest of my life. MY last visit was June/2012. The hygienist told me that I need a check up and cleaning. He took x-ray and measurement. During measurement he pushes hard sharp metal between my gum and touches my nerve. Then he told me that four of my wisdom teeth should be pulled out two from upper left two upper right . When I said why? He said infection. If my gum is infected why we need to pull out my four important wisdom teeth? right after that visit I went to different dentist which he said all fine. My good insurance become my worst enemy. I call them Licensed criminal. Thanks God I am fine.
Reviewed on June 20th, 2013
I found the front desk people quite nice and polite, the hygienist was good, but the Dentist I got for treatment, a Dr. M Ford was not so good. She was cold, abrupt and humourless and mentioned "your insurance doesn't cover that" so many times that it got insulting. I didn't feel any normal compassion or interest from her, I left not feeling great about the entire experience. When I asked her questions, she didn't want to answer or couldn't answer. The feeling I got was that if you don't have the insurance, or cash and lots of it, then go somewhere else. I don't believe I would go back.
Reviewed on May 19th, 2013
Dr. Russelo is lovable and extremely nice and knowledgeable. The dental hygienists as well. I do have 2 complaints: 1) watch out for the front desk assistant, he is rude, snotty, unprofessional and not very cooperative. 2) they are way too busy and you need to book an appointment way ahead of time even for a simple cleaning. I do not really have time for that, when I need service I need it in a timely manner (within 7 days). I am trying to find another dentist/ dental hygienist in the area who is not so busy, but they all have bad reviews.
Reviewed on March 10th, 2013
The staff are extremely professional and make you very comfortable.
Reviewed on July 24th, 2012
Dental plan covered all expense. Doctor and staff make you feel welcome and relaxed .
Reviewed on June 4th, 2012
I have had nothing but very good experiences at Dr. Russelo & Associates.
Reviewed on April 29th, 2012
Great office in the downtown core. Great staff, helpful and professional. Its a super dental office...very calming and comfortable.
Reviewed on September 13th, 2010
The office is a beautiful hidden jewel. The staff are very friendly and helpful, I really think Dr. Russelo's office is excellent
Reviewed on April 21st, 2010
Kevin Andrew Russelo's office is in Toronto, ON.
Kevin Andrew Russelo offers Braces and Retainers, Bridges and Dentures, Fillings and more. Learn more about Kevin Andrew Russelo's services on Opencare or book your appointment today.