DentalZen - Pickering

Superb customer service and professionalism

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The dental hygienist was gentle with my teeth. The dentist was kind and professional.

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I visited Dental Zen clinic for my very first tooth clean. I got an oral exam from Dr.Jay Desai he is an amazing doctor & a person. He is very knowledgeable, he knows what he is doing. whereas other staff like Dental hygienist she did an amazing job. (lady with hijab). Also, had an followup appointment with Dr.Jay he did great work. Overall staff is super friendly. Good Jobs guys!

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I had a wonderful experience at Dental Zen Pickering! The staff and dentist were incredibly sweet and caring. Marufa, the dental hygienist who cleaned my teeth, was exceptionally attentive and informative. She took her time to ensure a thorough cleaning. The receptionist was also very helpful and welcoming. Overall, I give them a 5/5 rating and would definitely recommend their services to anyone looking for a fantastic dental experience.

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They were super helpful and they set me in the right direction.

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the dentist is nice, I still have a lot of pain in the filling though. Keeps me up till 3 am

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Took the time to explain my options patiently. Recommended the best course of action and helped make a treatment plan. Was open to any questions.

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He checked and did the necessary tests. Suggested treatments

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Professional and friendly staff. Great experience. Would definitely recommend to anyone looking for a dentist in the Pickering area

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The facility was up to standard and clean ( I did notice used tissue paper on the waiting room table when I first walked in, which was mildly disgusting). I was escorted to a room by a male individual to do a couple of X-rays and waited for the machine to start. He informed me that the machine gave some issues and we moved to the next room. After the X-rays we proceeded to a room for a general cleaning and I noticed that there was no sink beside the patient chair for me to rinse and spit out after the cleaning ( Most of the dentists I have visited have a sink and tap near the patient chair so its easy to rinse and spit). During the cleaning and checkup the dentist repeatedly told another individual that there was not enough pressure in the machine for the water ( I found this slightly concerning because it involved cleaning my mouth). As the cleaning finished the dentist asked me to wash my mouth and spit back in the cup and I could only do it once. This was not the best experience cause I could only do it once. As I stated before most dentists have a sink and tap next to the patient chair so that rinsing your mouth is much easier. Once my cleaning was done they were able to get my filling work done which I appreciated. As the dentist was doing the filling work I noticed that on of there instruments was leaking a semi transparent brown fluid, which could of been lubrication. This was extremely concerning because it was happening during the procedure and directly above my mouth . However once the filling work was done I was not offered any mouth wash or water to wash my mouth. I was told to go to the bathroom, which is unsanitary and very difficult after having my mouth open for that long. I wanted to give two stars, but they were accommodating with their schedule. They have to bring their standards up in terms of equipment and service.

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Very professional staff and nice ambience. Both the dentist and the dental hygenist performed their jobs well, explained thoroughly.

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All staff were amazing. Made the process of going to a new dentist very easy! I am very happy with the results of my first visit.

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Great experience

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It’s was amazing and I would recommend others to visit dentalzen

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The ambience and the staff are really nice. Being first appointment,I wasn't disappointed

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An amazing experience for someone who hasn't seen a dentist in almost 10 years and was extremely anxious about returning. They were so kind, helpful, and nice! They took the time to explain everything, and we're gentle to! So amazing, excited to return!

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Excellent.

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Very informative, the entire staff and the doctor were very pleasant. I was also able to get some extra work done to prevent future problems with my teeth.

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