URBN Dental Implants & Invisalign | Katy

I went for a cleaning. They tried to upsell me on everything. I didn’t want the deep cleaning so they neglected to clean my teeth at all. I have never experienced a “luxury “ dentist like that. I left the same way came and felt completely unsatisfied

Excellent

Muy bueno

Really helpful and patient

They are so professional 👏. The climate is relaxing.

Most technologically and visually modern experience at the dentist I’ve had! Super friendly people and a system that left me feeling informed and not pressured with my options.

First appointments are pretty awkward having to go over your information over and over with each staff member, but the staff here were sweet and accommodating. The dentist came in to go over my Xrays and talk about fillings he said I needed but then I didn’t see him again. The hygienist was thorough and I felt like for a cleaning it was a good experience. Still not sure I want to return to have my fillings done here though.

Great equipments!

all of the doctors were very professional and helpful;

Love the staff and how helpful and friendly everyone was during my appointment!

The staff was amazing! They were super friendly, welcoming, and professional. They really took the time to educate me about my dental health and made sure I was taking good care of it. They were also very caring and took great pride in my dental well-being.

Friendly and helpful staff

NA

Great staff

Nice staff and clean rooms

Nice clean office with quick appointments.

The staff is so friendly they explained to me so well and made the appointment going by so fast and easy

Very attentive & soft handed hygienist.

Dr. Marlyn was great! Very nice and explained everything in a way that was easy to understand.

Dr. C was very informative when explaining my oral health. Office was really clean, the staff was really helpful I easing my stress of dental offices. They will explain your dental plan from most important to least so that you can prioritize your care which is really helpful.

Great bedside manner, very honest & friendly staff…office decor is super cool!!

The lobby of their office is nice and the staff are friendly, but the organization feels a bit sales oriented. They will make an effort to sell everything from occlusal guards to laser cleanings to fluoride supplements. This was somewhat expected as there are multiple locations of URBN dental, so there's going to be a corporate feeling to it. They put photos of your teeth up on a monitor in front of you so that you can see how dirty your teeth are and say a sequence of numbers that are supposedly estimates of your gum health. They use sales techniques to make a patient's numbers seem high relative to a pre-established baseline in order to induce additional purchases. It's also odd that they have the x-ray machine in an open room that is visible from the lobby. This means that the initial x-ray procedure occurs without any patient privacy. I've been going to dentists for several decades and it felt different to me in the preceding respects. All of that said, I only had my teeth examined and cleaned, and they feel cleaner. I have no idea about the relative skill or specialization of the dentist who saw me or other dentists on staff for performing complex procedures. I would have to shop around if I were looking to get dental surgery performed.

It was very easy to set up the appointment and even easier to see the doctor. No wait time.

Seemed knowledgeable and was personable.

Awesome staff and great customer service

He provided great help with understanding

He is really good and patient

They were very kind and caring. They made sure to be thorough and broke everything down.

Very knowledgeable and detailed!

Very nice and professional