Dr. Tupman Family Dentistry - Hamilton

🚨 Avoid This Clinic – Dishonest Billing and Incomplete Care 🚨 Absolutely the worst dental experience I’ve ever had. This clinic engages in what feels like deliberate miscommunication and financial manipulation. They never disclosed the full price of services upfront, and waited until the very end of the appointment to reveal the actual cost—by then, you’re cornered with no way to back out. Despite my insurance covering a full cleaning, they only did half of it and told me I’d need to book another appointment (and pay again!) just to complete what should’ve been done the first time. This isn’t just poor practice—it borders on malpractice. They refuse to be transparent about what you’ll owe out of pocket after insurance, and the staff provided confusing or misleading information when questioned. Everything felt like it was designed to maximize their billing, not support your dental health. I strongly urge others to be cautious—this clinic does not operate with integrity or patient-first values. If you care about honest care and fair billing, look elsewhere.

Friendly staff, dentist was very personable and keen to educate, facilities were clean and modern

Friendly hygienist and dentist, made the visit comfortable and enjoyable.

I haven’t to a dentist in years but everyone there made it a great experience for going back. Thank you.

The staff was friendly and inviting. My cleaning was done professionally and thoroughly.

Great experience. Thorough check up and friendly staff who clearly explained everything throughout the appointment.

Great experience

Very good dentis excellent staff

Great experience

It was a wonderful experience

Very friendly staff, super comfortable environment , overall 10/10 experience

Christine is an amazing professional! I’m always coming back!

good

They're very professional 👏

Great experience

I had my first checkup and cleaning in a long time. With it being so long I had several cavities found. They offered to start taking care of them immediately. I can honestly say that my hygienist (forget her name) was one of the best I’ve had and my dentist Dr Durkot was amazing. I didn’t feel a single thing, not even the needle going in to freeze my mouth. 10/10 dental experience.

I’ve had an outstanding experience. Nicole did a fantastic job with my cleaning she was thorough, gentle, and made sure I felt comfortable throughout. Dr. Renata was highly professional and friendly. Highly recommend this practice for anyone seeking top-notch dental care!

Overall great experience with Dr. Tupman, easy to book appointments and always accommodating. Found my new forever dentistry :)

nice staff and good gaidance

Great experience!

Very helpful

Had a good experience here with x rays and a full cleaning/scaling. Dental Hygenist took time to explain what she was doing as she carried out the cleaning, and her work was pain free. Would recommend.

Friendly staff and excellent treatment!

Great Family Dentistry, they were very professional and even with short notice appointment, they managed to treat my case fully and patiently.

Good first visit. The examination and cleaning was very thorough.

I was quite nervous but ended up having a positive experience.

Great experience all around.

I saw Dr. Durkot and she was lovely. I’ll definitely be making this my home dental office.

Excellent service.

An accommodating experience!